Job Description
Join our dynamic team at Memphis Hospitality Group as an Evening Customer Service Associate! We're seeking friendly, energetic individuals to deliver exceptional guest experiences during our peak evening hours. This flexible part-time role offers competitive pay and a vibrant work environment in the heart of Memphis' entertainment district.
As a key member of our frontline team, you'll be the face of our establishment, ensuring every guest feels welcomed and valued. We provide comprehensive training and opportunities for growth within our company. Perfect for students, second-shift workers, or anyone seeking a rewarding evening schedule with competitive benefits.
Responsibilities
- Deliver outstanding customer service with a warm, professional demeanor
- Process transactions accurately using POS systems
- Prepare and serve food/beverage orders according to standards
- Maintain clean, organized workstations and dining areas
- Resolve guest inquiries and concerns promptly
- Collaborate with team members during busy evening rushes
- Adhere to all safety and sanitation protocols
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (typically 4 PM - 12 PM)
- Basic math proficiency for handling cash transactions
- Flexible schedule availability including weekends
- Positive attitude and team-oriented mindset
- Must be 18+ years old
- Ability to stand/walk for extended periods