Job Description
Join our vibrant team at CityLife Retail Hub as an Evening Customer Service Associate! Perfect for students and career changers with no prior experience required. Enjoy flexible evening shifts (4:00 PM - 10:00 PM) in a dynamic retail environment where your growth matters. We provide comprehensive on-the-job training and a supportive culture focused on teamwork and customer satisfaction. Build your resume while earning competitive pay and gaining valuable retail experience in Charlotte's thriving uptown district.
Responsibilities
- Delight customers with friendly, efficient service at checkout and throughout the store
- Process transactions accurately using POS systems and handle cash/card payments
- Organize and maintain merchandise displays to ensure a visually appealing shopping experience
- Assist with inventory management, stock replenishment, and visual merchandising
- Collaborate with team members to maintain store cleanliness and safety standards
- Respond to customer inquiries about products, promotions, and store policies
- Support loss prevention efforts by monitoring for suspicious activity
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent (currently enrolled students welcome)
- Availability to work flexible evening shifts (minimum 20 hours/week)
- Strong communication and interpersonal skills
- Basic math abilities for handling transactions
- Reliable transportation to downtown Charlotte location
- Positive attitude and willingness to learn new processes
- Ability to stand for extended periods and lift up to 25 lbs