Job Description
Join our vibrant team at Urban Hospitality Group as an Evening Customer Service Associate! We're seeking friendly, energetic individuals to deliver exceptional guest experiences during our peak evening hours. No prior experience is required – we provide comprehensive training to set you up for success. Enjoy flexible evening schedules while building valuable customer service skills in a dynamic downtown Chicago environment.
Responsibilities
- Greet and assist guests with inquiries, orders, and reservations
- Process payments accurately and maintain transaction records
- Manage inventory and restock supplies as needed
- Collaborate with team members to ensure smooth operations
- Uphold cleanliness and safety standards across the facility
- Resolve guest concerns with professionalism and empathy
- Contribute to a positive, team-oriented work culture
Qualifications
- No prior experience required – training provided
- Strong communication and interpersonal skills
- Ability to work evenings (4 PM - 11 PM) weekends
- Basic math proficiency and comfort with POS systems
- Attention to detail and problem-solving abilities
- Reliable transportation to downtown location
- Positive attitude and willingness to learn