Job Description
Join our vibrant team at City Hospitality Group as an Evening Customer Service Associate! We're seeking friendly, motivated individuals to deliver exceptional guest experiences in our central London location. Perfect for students, career-changers, or anyone seeking flexible evening hours. No prior experience required – we provide comprehensive training to help you thrive!
Why Join Us? Competitive pay, supportive environment, and opportunities for advancement. Enjoy complimentary meals during shifts and a 20% discount across our venues. Build transferable skills in customer service, teamwork, and problem-solving while earning GBP 10.50-12.00 per hour.
Responsibilities
- Deliver warm, personalized customer service to all guests
- Process payments accurately using POS systems
- Prepare and serve food/beverages with attention to detail
- Maintain clean, organized dining and service areas
- Handle customer inquiries and resolve complaints promptly
- Collaborate with team members during peak evening hours
- Adhere to all health and safety regulations
Qualifications
- No prior experience required – full training provided
- Excellent communication and interpersonal skills
- Strong attention to detail and customer focus
- Ability to work efficiently in a fast-paced environment
- Reliable and punctual with flexible evening availability
- Basic numeracy for cash handling
- Positive attitude and willingness to learn