Job Description
Join Milwaukee's premier hospitality team as an Evening Customer Service Associate! We're seeking friendly, energetic professionals to deliver exceptional guest experiences during our peak evening hours. This flexible role offers competitive pay, a dynamic work environment, and opportunities for advancement. Perfect for students, parents, or anyone seeking a rewarding part-time schedule. Enjoy free parking, meal discounts, and a supportive team culture. Start your career with us today!
Responsibilities
- Provide exceptional customer service to evening guests
- Manage reservations and check-in/out procedures
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Collaborate with evening staff for seamless operations
- Uphold cleanliness and safety standards
- Assist with event setup and breakdown as needed
Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings and weekends (4 PM - 12 AM)
- Basic computer proficiency
- Reliable transportation to downtown Milwaukee
- Positive attitude and problem-solving mindset
- Ability to stand/walk for extended periods
- 18+ years of age