Job Description
Join our dynamic team at Urban Hospitality Group as an Evening Customer Service Associate! We're seeking energetic individuals to deliver exceptional guest experiences during our peak evening hours. This immediate hire opportunity offers flexible scheduling and competitive compensation in the heart of San Francisco. Perfect for students, career changers, or anyone seeking evening work with growth potential. Enjoy a vibrant workplace culture and the chance to develop valuable customer service skills while serving our diverse clientele.
Responsibilities
- Provide outstanding in-person customer service during evening operations (4 PM - 11 PM)
- Process transactions accurately using POS systems and handle cash payments
- Assist with inventory management and stock replenishment
- Resolve customer inquiries with professionalism and problem-solving skills
- Collaborate with team members to ensure smooth evening operations
- Maintain clean, organized, and welcoming store environment
- Support special evening events and promotions
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings and weekends consistently
- Basic math proficiency for cash handling
- Reliable transportation to downtown SF location
- Positive attitude and team-oriented mindset
- Flexibility to adapt to changing priorities
- No prior experience required for motivated candidates