Job Description
Join our dynamic team at Urban Hospitality Group as an Evening Customer Service Associate! We're seeking energetic individuals to deliver exceptional guest experiences during our peak evening hours. Enjoy flexible scheduling, competitive pay, and a vibrant work environment in the heart of Philadelphia. Perfect for students, parents, or anyone seeking a rewarding part-time opportunity. Apply today and become part of Philadelphia's premier hospitality experience!
Responsibilities
- Provide outstanding customer service to evening guests with a warm and professional demeanor
- Process transactions accurately using POS systems and handle cash/credit card payments
- Manage reservations and seating arrangements efficiently during peak evening hours
- Collaborate with kitchen staff to ensure smooth service flow and guest satisfaction
- Maintain clean and organized workspace following health and safety standards
- Address guest inquiries and resolve concerns promptly and effectively
Qualifications
- Previous customer service or hospitality experience preferred
- Excellent communication and interpersonal skills
- Ability to work efficiently in a fast-paced evening environment
- Basic math skills for handling cash transactions
- Flexible availability including weekends and holidays
- Positive attitude and strong team collaboration abilities
- Must be at least 18 years old