Job Description
Join our dynamic team at Oakland Community Services as an Evening Customer Service Assistant! We're seeking friendly, energetic individuals to provide exceptional support to our community members during evening hours. This is a fantastic opportunity to gain valuable work experience while making a positive impact in Oakland.
Why You'll Love This Role:
• Flexible evening schedule (5 PM - 10 PM)
• No experience required – we provide comprehensive training
• Supportive team environment with growth opportunities
• Competitive pay and employee benefits
Responsibilities
- Assist customers with inquiries and service requests in person and via phone
- Manage front desk operations including check-ins and appointment schedulingMaintain a clean, organized, and welcoming facility environment
- Handle basic administrative tasks such as data entry and document processing
- Collaborate with team members to ensure seamless service delivery
- Adhere to safety protocols and community service standards
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work independently and as part of a team
- Reliable transportation to evening shifts
- Positive attitude and willingness to learn new skills
- Basic computer proficiency