Job Description
Join our dynamic team at Oakland Community Services and kickstart your career in public service! We're seeking enthusiastic individuals for our part-time entry-level customer service role. Perfect for students and career changers, this position offers flexible scheduling while making a tangible impact in our diverse community. Enjoy a supportive environment with comprehensive training and opportunities for advancement.
Responsibilities
- Provide exceptional in-person and phone support to community members
- Process client registrations and maintain accurate records
- Collaborate with cross-functional teams to resolve service inquiries
- Assist with event coordination and community outreach programs
- Contribute to process improvement initiatives
- Uphold organizational values and confidentiality standards
Qualifications
- High school diploma or equivalent (students welcome)
- Strong written and verbal communication skills
- Proficiency with Microsoft Office Suite
- Ability to work in a fast-paced environment
- Basic data entry experience preferred
- Valid California driver's license (if field visits required)
- Spanish bilingual skills highly desirable