Job Description
Join Oakland's premier dining destination as an Evening Customer Experience Specialist! We're seeking charismatic individuals to create memorable guest experiences during our vibrant evening hours. This role combines hospitality excellence with operational precision in a fast-paced, award-winning environment.
Perfect for students, artists, and night owls seeking flexible schedules with growth opportunities. Enjoy complimentary meals, competitive tips, and a dynamic team atmosphere while contributing to Oakland's thriving culinary scene.
Responsibilities
- Deliver exceptional table service and guest engagement during evening hours
- Execute precise order processing and payment transactions
- Maintain immaculate dining area presentation and sanitation standards
- Collaborate with kitchen staff for seamless food delivery
- Resolve guest inquiries with professionalism and resourcefulness
- Support inventory management and opening/closing procedures
- Train on wine pairings and seasonal menu specialties
Qualifications
- Minimum 1 year food service or hospitality experience
- Availability for evenings (4:00 PM - 11:00 PM) weekends
- Excellent communication and conflict resolution skills
- Basic POS system proficiency
- Ability to multitask in high-pressure environments
- Food Handler certification (or willingness to obtain)
- Passion for Oakland's culinary culture
- 18+ years of age with reliable transportation