Job Description
Join our luxury downtown Boston team as an Evening Concierge! This part-time evening position offers the perfect work-life balance while delivering exceptional guest experiences in one of America's most vibrant cities. You'll be the face of our premium hospitality brand during our busiest evening hours, creating memorable moments for international travelers and local guests alike. Enjoy competitive pay, free parking, and a dynamic work environment in the heart of Boston's Seaport District.
Responsibilities
- Provide personalized guest assistance and local recommendations for dining, entertainment, and cultural attractions
- Manage front desk operations during evening hours including check-ins, check-outs, and reservation coordination
- Handle guest inquiries with professionalism and multilingual communication skills
- Coordinate transportation services and arrange special guest requests
- Maintain detailed logs of guest interactions and operational notes
- Collaborate with security team to ensure guest safety and property security
Qualifications
- Previous customer service or hospitality experience preferred
- Exceptional communication and problem-solving abilities
- Strong knowledge of Boston attractions, restaurants, and transportation systems
- Ability to work independently and make decisions during evening shifts
- Professional appearance and polished interpersonal skills
- Flexibility to work weekends and holidays as needed
- Basic computer proficiency with reservation systems