Job Description
Join Heartland Solutions Group as a Customer Service Specialist and launch your career in customer support! We're seeking enthusiastic individuals with no prior experience to deliver exceptional service to our Oklahoma City community. This flexible part-time role offers paid training, competitive pay, and a supportive team environment. Perfect for students, recent graduates, or career changers looking for meaningful work-life balance.
Why Work With Us?
- Comprehensive paid training program
- Advancement opportunities to full-time roles
- Health benefits eligibility (20+ hours/week)
- Employee discounts on partner services
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service requests
- Document interactions in CRM systems
- Collaborate with team members on complex cases
- Participate in weekly performance reviews
- Contribute to process improvement initiatives
- Uphold company standards for quality assurance
Qualifications
- No prior experience required - we train!
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and problem-solving mindset
- Reliable transportation to our NW Expressway location
- Must pass background check