Job Description
We are currently seeking dedicated and enthusiastic individuals for immediate openings in our Memphis office. If you are looking for urgent hiring jobs in Memphis, TN and want to join a dynamic team that values hard work, this is your chance to shine.
As a Part-Time Customer Service Associate, you will play a crucial role in maintaining our reputation for excellence. We offer a supportive work environment, competitive pay, and the opportunity for growth. Don't wait—apply today to secure your spot!
Responsibilities
- Manage high volumes of incoming customer inquiries via phone, email, and chat with a focus on speed and accuracy.
- Process customer orders, returns, and exchanges accurately and efficiently using our CRM software.
- Resolve customer complaints and escalations while maintaining a positive and professional demeanor.
- Update customer records and maintain a clean, organized database.
- Collaborate with the logistics and warehouse teams to ensure product availability and delivery accuracy.
- Assist in training new team members and providing feedback on performance.
- Perform daily data entry tasks and generate reports as needed.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is preferred but not mandatory for top candidates.
- Strong verbal and written communication skills.
- Basic computer proficiency (Microsoft Office Suite, Google Workspace).
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Reliable internet connection and a quiet workspace are required for remote options.
- Willingness to work flexible hours, including weekends and evenings.