Job Description
Join Georgia Connect Services as a Part-Time Customer Service Specialist and enjoy the flexibility of weekly pay! We're seeking energetic professionals to deliver exceptional support to our growing client base. This role offers immediate start, competitive hourly rates, and a supportive team environment in the heart of Atlanta. Perfect for students, parents, or anyone seeking work-life balance without compromising on compensation.
What We Offer:
- Weekly direct deposit payments
- Flexible scheduling (evenings/weekends)
- Comprehensive paid training
- Employee discounts on local services
- Clear career advancement path
Responsibilities
- Handle inbound/outbound customer calls and emails with professionalism
- Resolve billing inquiries and service disruptions efficiently
- Document interactions accurately in CRM systems
- Collaborate with technical teams for complex issue escalation
- Maintain customer satisfaction metrics above 95%
- Participate in weekly team performance reviews
- Adhere to company compliance and security protocols
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency with Microsoft Office and CRM software
- Exceptional verbal and written communication skills
- Ability to multitask in fast-paced environments
- Strong problem-solving and conflict resolution abilities
- Reliable internet connection for remote work options
- Available to work 20-25 hours weekly