Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist at Tampa Bay Solutions! We're seeking motivated individuals to deliver exceptional support to our growing client base. This part-time role offers flexible hours and an ideal launchpad for your career in customer relations. Enjoy a collaborative environment where your growth is prioritized through ongoing training and mentorship. If you're passionate about helping others and want to build foundational skills in a thriving Tampa company, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and accuracy
- Process orders, returns, and exchanges using our CRM system
- Document all interactions and maintain detailed customer records
- Collaborate with team members to resolve complex customer issues
- Identify opportunities to improve customer experience workflows
- Participate in ongoing product knowledge training sessions
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Basic computer proficiency with Microsoft Office Suite
- Strong verbal and written communication skills
- Excellent problem-solving abilities and attention to detail
- Ability to work independently and as part of a team
- Previous customer service experience preferred but not required
- Flexible availability including evenings and weekends