Job Description
Are you ready to kickstart your career in Sacramento?
At Sacramento Community Support Services, we believe in growing talent from within. We are currently seeking motivated, reliable individuals to join our dynamic team as Entry Level Customer Service Representatives. No prior experience is required—we provide comprehensive training and a supportive environment to help you succeed.
As a vital part of our team, you will play a key role in ensuring our clients receive the highest quality support. We offer flexible scheduling, competitive pay, and a clear path for professional advancement. If you are looking for part-time work that offers more than just a paycheck, we want to hear from you!
Responsibilities
- Greet and assist customers and clients with a friendly and professional demeanor.
- Answer inbound calls and emails promptly and accurately.
- Resolve customer inquiries and issues efficiently using problem-solving skills.
- Assist in data entry and maintaining accurate client records.
- Collaborate with team members to achieve daily operational goals.
- Participate in ongoing training programs to enhance product and service knowledge.
- Uphold company standards for quality and customer satisfaction.
Qualifications
- High school diploma or equivalent (GED) preferred.
- Ability to work part-time hours (flexible availability required).
- Strong verbal and written communication skills.
- Basic computer literacy and familiarity with MS Office Suite.
- Reliable transportation and punctuality.
- A positive attitude and willingness to learn new skills.
- Experience is a plus, but not required for the right candidate.