Job Description
Are you ready to launch your career in the heart of the Motor City? Metro Detroit Solutions is currently hiring ambitious entry-level professionals to join our diverse team. We pride ourselves on fostering a supportive environment where your growth matters.
As a key member of our team, you will play a vital role in connecting our community with the services they need. We offer competitive pay, comprehensive training, and a schedule designed for your lifestyle.
Responsibilities
- Provide exceptional customer support via phone, email, and live chat.
- Manage customer accounts and resolve inquiries efficiently.
- Assist with data entry and maintaining accurate records.
- Collaborate with team members to improve service standards.
- Identify and escalate complex issues to senior management.
- Conduct basic market research to understand customer needs.
Qualifications
- High school diploma or GED equivalent required.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work flexible hours, including evenings and weekends.
- Reliable internet connection and a dedicated workspace.
- Enthusiastic attitude and willingness to learn new technologies.