Job Description
Welcome to IndyConnect Solutions, where we are dedicated to delivering exceptional service to our community. We are currently seeking a Part-Time Customer Service Representative to join our growing team in Indianapolis, IN.
Don't worry if you are new to the workforce—this role is designed for entry-level candidates. We provide comprehensive on-the-job training to help you succeed. If you possess a friendly demeanor, strong communication skills, and a desire to learn, we want to hear from you.
As a member of our team, you will play a vital role in enhancing customer satisfaction and driving sales. We offer a competitive hourly rate, flexible scheduling, and a supportive work environment.
Responsibilities
- Greet and assist customers via phone, email, and in-person with a friendly and professional attitude.
- Process customer inquiries, orders, and returns accurately and efficiently.
- Identify customer needs and recommend appropriate products or services.
- Maintain a clean and organized workspace.
- Document customer interactions and feedback in our CRM system.
- Collaborate with team members to resolve complex issues.
Qualifications
- High school diploma or GED equivalent.
- No prior experience required; we value attitude and aptitude over history.
- Basic computer literacy and ability to learn new software quickly.
- Strong verbal and written communication skills.
- Reliable internet connection for remote or hybrid work options.
- Ability to work flexible hours, including weekends and evenings.