Job Description
Are you seeking a dynamic opportunity in San Jose that offers growth and flexibility? San Jose Tech Solutions is looking for motivated individuals to join our support team. We value potential over experience and provide comprehensive training to help you succeed. If you are a reliable team player ready to kickstart your career in a high-tech environment, we want to hear from you.
Why Join Us?
- Zero Experience Required: We train you from day one.
- Competitive Pay: Earn between $18.00 - $24.00 per hour based on performance.
- Flexible Hours: Perfect for students or those looking for work-life balance.
- Modern Work Environment: Join a fast-paced, diverse team in the heart of Silicon Valley.
Apply today and take the first step towards a stable and rewarding career in San Jose.
Responsibilities
- Manage incoming customer inquiries via phone, email, and live chat with a focus on resolution and satisfaction.
- Accurately input customer data into our CRM systems and maintain up-to-date records.
- Assist in resolving basic technical issues and escalating complex concerns to senior support staff.
- Collaborate with cross-functional teams to improve service processes and customer experience.
- Provide product demonstrations to potential clients and answer questions about our services.
- Ensure all administrative tasks are completed within designated timeframes.
Qualifications
- High School Diploma or GED equivalent is preferred.
- Must be at least 18 years of age.
- Basic computer literacy and proficiency with Microsoft Office Suite.
- Strong verbal and written communication skills.
- A reliable internet connection and a quiet workspace if working remotely.
- Ability to work a flexible schedule, including weekends and evenings.