Job Description
We are looking for a motivated and friendly Entry Level Customer Service Associate to join our growing team in Milwaukee, Wisconsin. If you are eager to start your career in a supportive environment and are passionate about providing exceptional customer experiences, we want to hear from you.
As a part-time team member, you will be the face of our brand, interacting directly with clients to resolve inquiries, process transactions, and drive sales. We pride ourselves on our inclusive culture and offer comprehensive on-the-job training to help you succeed.
Responsibilities
- Greet customers warmly upon arrival and provide a welcoming atmosphere.
- Assist customers in locating products and answering detailed product questions.
- Process sales transactions accurately using our Point of Sale (POS) system.
- Handle customer feedback and complaints with patience and professional problem-solving skills.
- Collaborate with the retail team to maintain store organization and visual merchandising standards.
- Stay updated on product knowledge and promotional offers to better serve clients.
- Assist with inventory management and stock replenishment as needed.
Qualifications
- High school diploma or GED is required.
- Previous retail or customer service experience is preferred but not mandatory.
- Strong verbal communication skills with the ability to engage diverse customers.
- Basic computer literacy and ability to learn new software quickly.
- Availability to work flexible hours, including weekends and holidays.
- A positive attitude, reliability, and a strong work ethic.