Job Description
Are you looking for a flexible schedule that fits around your life? Apex Retail Solutions is currently hiring dedicated Evening Customer Service Associates to join our dynamic team in Raleigh, NC. We pride ourselves on providing a premium shopping experience, and we need reliable individuals to help us maintain our high standards during our busy evening hours.
As an Evening Associate, you will be the face of our brand, ensuring every customer leaves satisfied. This role offers a fantastic work-life balance, allowing you to avoid early morning commutes while earning a competitive hourly wage. We value our team members and offer a supportive environment where you can grow your career.
Why Join Us?
- Flexible evening shifts (e.g., 4:00 PM - 10:00 PM).
- Competitive hourly pay with performance bonuses.
- Employee discounts and referral bonuses.
- Opportunities for advancement within the company.
Responsibilities
- Greet and assist customers with a friendly and professional demeanor during evening hours.
- Process sales transactions accurately using the POS system.
- Answer incoming customer inquiries via phone or email.
- Assist with inventory management and stock replenishment as needed.
- Ensure the sales floor and checkout areas are clean, organized, and visually appealing.
- Handle customer returns and exchanges according to company policy.
Qualifications
- High school diploma or equivalent required.
- Previous retail or customer service experience is preferred but not mandatory.
- Must be available to work evenings, weekends, and holidays.
- Strong problem-solving skills and the ability to handle difficult situations with grace.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable transportation is required.