Job Description
Are you looking for a dynamic start to your career in the heart of Michigan? Apex Detroit Solutions is currently seeking motivated Entry-Level Customer Support Specialists to join our growing team. We pride ourselves on delivering exceptional service and are looking for individuals who are eager to learn, grow, and make an impact.
In this role, you will be the face of our brand, assisting customers with inquiries and ensuring a seamless shopping experience. We offer a supportive environment, flexible scheduling, and a clear pathway for career advancement.
Responsibilities
- Greet and welcome customers warmly, ensuring a positive first impression.
- Answer inbound inquiries via phone, email, and in-person with patience and professionalism.
- Process transactions accurately using point-of-sale (POS) systems.
- Assist in maintaining a clean, organized, and visually appealing retail environment.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Collaborate with the team to meet daily sales and service goals.
Qualifications
- High school diploma or equivalent required.
- No prior experience necessary; we provide comprehensive on-the-job training.
- Strong interpersonal and communication skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Basic computer literacy and comfort with technology.
- Enthusiastic attitude and a willingness to learn.