Job Description
Join our dynamic team at Urban Retail Solutions as an Entry-Level Customer Service Associate! This part-time role is perfect for motivated individuals seeking hands-on experience in customer relations and retail operations. We provide comprehensive training and a supportive environment to help you grow professionally while serving our diverse clientele in the heart of Dallas.
As a key member of our front-line team, you'll engage directly with customers, resolve inquiries efficiently, and contribute to our store's success. This position offers flexible scheduling including evenings and weekends, making it ideal for students or those balancing other commitments. We value enthusiasm, reliability, and a passion for exceptional service above all else.
Responsibilities
- Deliver exceptional customer service through in-person and phone interactions
- Process transactions accurately and maintain organized sales records
- Assist with inventory management and product merchandising
- Resolve customer concerns with empathy and solution-oriented approaches
- Collaborate with team members to maintain store presentation standards
- Participate in ongoing product knowledge training
- Support store opening/closing procedures as assigned
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency with POS systems
- Ability to work flexible hours including weekends
- Positive attitude and problem-solving mindset
- Reliable transportation to Dallas location
- Must pass background check