Job Description
We are seeking enthusiastic individuals to join our growing team as Customer Service Representatives. If you are looking for a flexible evening shift opportunity in Oklahoma City with a chance to grow your career, we want to hear from you.
At Apex Support Solutions, we pride ourselves on delivering top-tier support to our clients. As an entry-level role, we provide comprehensive training to ensure your success in our dynamic environment.
Responsibilities
- Manage a high volume of incoming customer inquiries via phone and email during evening hours.
- Resolve customer issues and complaints with patience and professionalism.
- Process orders, returns, and exchanges accurately.
- Update customer records and database information.
- Collaborate with the morning team to ensure seamless shift transitions.
- Maintain a clean and organized workspace.
Qualifications
- High school diploma or GED equivalent is required.
- No prior experience is necessary; we train all new hires.
- Must be available to work evenings (e.g., 4:00 PM - 12:00 AM).
- Strong communication and active listening skills.
- Basic computer proficiency and typing speed.
- Reliable transportation to and from work.