Job Description
Join our dynamic team at Urban Oasis Hospitality as a Part-Time Customer Service Associate! We're seeking enthusiastic individuals to deliver exceptional guest experiences in our vibrant Miami location. Perfect for students or career changers seeking flexible hours with growth opportunities. Enjoy competitive pay, training, and a supportive team environment in one of Miami's most exciting industries.
Responsibilities
- Provide outstanding customer service to guests via phone, email, and in-person
- Manage reservations and check-in/check-out procedures efficiently
- Address guest inquiries and resolve concerns promptly
- Collaborate with team members to ensure seamless operations
- Maintain detailed records of guest interactions
- Support marketing initiatives for local events and attractions
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to work flexible shifts including weekends
- Positive attitude with problem-solving mindset
- Previous customer service experience preferred
- Must be authorized to work in the US