Job Description
Join our dynamic team as a Customer Service Associate and become the face of our community-focused organization! We're seeking enthusiastic individuals with flexible schedules to deliver exceptional service during evening and weekend hours. This entry-level role offers growth opportunities while supporting our mission to enhance local services. If you're a people-oriented professional seeking work-life balance, we encourage you to apply today!
Responsibilities
- Provide in-person and phone support to community members with professionalism and empathy
- Process transactions and maintain accurate records using our CRM system
- Assist with event coordination and weekend community outreach programs
- Resolve customer inquiries and escalate complex issues to supervisors
- Collaborate with cross-functional teams during peak evening hours
- Contribute to inventory management and facility maintenance tasks
Qualifications
- High school diploma or equivalent (current students welcome)
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency with MS Office Suite
- Flexible availability for evening shifts (4 PM-10 PM) and weekends
- Previous customer service experience preferred but not required
- Valid driver's license for occasional local errands