Job Description
Join Urban Retail Group's dynamic team as a Customer Experience Specialist in the heart of Los Angeles! We're seeking passionate individuals to deliver exceptional service in our flagship stores. Whether you're looking for flexible part-time hours or full-time career growth, we offer competitive pay and advancement opportunities. Our vibrant work environment celebrates diversity and innovation, making every shift an opportunity to shine. Perfect for students, career changers, and retail professionals seeking work-life balance.
Responsibilities
- Deliver personalized customer service with product expertise
- Process transactions accurately using POS systems
- Resolve customer inquiries and escalations efficiently
- Support visual merchandising and inventory management
- Collaborate with team members to achieve sales goals
- Uphold brand standards and store cleanliness protocols
- Participate in product knowledge training sessions
Qualifications
- High school diploma or equivalent (college students welcome)
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible schedules including weekends
- Basic math proficiency and comfort with technology
- Positive attitude and team-oriented mindset
- Valid work authorization in the United States