Job Description
Are you looking for a flexible weekend job in Boston, MA? We are urgently hiring for immediate start positions. Whether you are a student or looking for extra income, this is your chance to join a premium tech team.
We are seeking detail-oriented professionals to support our growing client base during weekend shifts. This role offers a competitive hourly rate and the flexibility to work from home or our office.
Responsibilities
- Provide high-quality technical support and troubleshooting via phone and email.
- Assist customers with software installation, configuration, and maintenance.
- Document all support interactions accurately in our CRM system.
- Collaborate with the weekday support team to resolve complex issues.
- Maintain a professional and positive demeanor during high-volume periods.
- Participate in weekend training sessions to stay updated on new technologies.
Qualifications
- High school diploma or equivalent (College students welcome).
- Basic computer literacy and understanding of operating systems.
- Strong written and verbal communication skills.
- Ability to work weekends (Saturday & Sunday) as required.
- Reliable internet connection and home office setup.
- Self-motivated with a customer-first attitude.