Job Description
Join our dynamic team at Urban Hospitality Group as a Weekend Part-Time Shift Coordinator in Birmingham! We're seeking energetic individuals to ensure seamless operations during our busiest weekend shifts. This role offers flexible weekend hours while providing valuable experience in customer service and team leadership. Perfect for students, professionals, or anyone seeking weekend work in Birmingham's vibrant hospitality scene. Enjoy competitive pay, staff discounts, and a supportive work environment.
Responsibilities
- Manage weekend shift operations including staff scheduling and task delegation
- Deliver exceptional customer service during peak weekend hours
- Handle cash transactions and POS system operations
- Ensure adherence to health and safety standards
- Coordinate with weekend team members to maintain service quality
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and complaints promptly
Qualifications
- Previous experience in customer service or shift work preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic numeracy and cash handling skills
- Flexible availability for weekend shifts (Sat/Sun)
- Positive attitude and problem-solving mindset
- Reliable transportation to Birmingham city centre location