Job Description
Join our dynamic team at Urban Hospitality Group as a Weekend Part-Time Shift Associate! Perfect for students, parents, or anyone seeking flexible weekend hours, this role offers competitive compensation in Los Angeles' vibrant hospitality scene. You'll be the cornerstone of our guest experience, delivering exceptional service while working alongside a supportive team. Enjoy a welcoming environment with opportunities for growth and consistent weekend schedules that fit your lifestyle.
Responsibilities
- Greet and assist guests with check-in/check-out procedures
- Manage reservations and coordinate with housekeeping departments
- Process payments and maintain accurate guest records
- Address guest inquiries and resolve service issues promptly
- Ensure cleanliness and organization of public areas
- Collaborate with team members to maintain seamless operations
- Adhere to safety and compliance protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and holidays consistently
- Basic computer proficiency with reservation systems
- Flexibility to handle multiple tasks simultaneously
- Positive attitude and problem-solving mindset
- Must be authorized to work in the US