Job Description
Join Peak Performance Solutions, Denver's leading customer experience innovator, and unlock flexible work-life balance with our weekend part-time and full-time opportunities. We're seeking dynamic individuals passionate about delivering exceptional service while enjoying competitive pay, growth pathways, and a vibrant team environment. Whether you're balancing studies, family commitments, or seeking career advancement, our Denver headquarters offers the perfect blend of flexibility and professional development.
Why Join Us?
- Competitive hourly rates + performance bonuses
- Clear pathways to full-time roles and leadership positions
- Comprehensive training and certification programs
- Modern downtown Denver location with free parking
- Health benefits for full-time employees
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Manage weekend scheduling with 12-24 hour weekly availability (part-time)
- Process transactions and maintain accurate client records
- Collaborate with cross-functional teams to resolve complex inquiries
- Contribute to continuous improvement initiatives
- Maintain brand standards in all customer touchpoints
- Support seasonal peak operations during weekends
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or retail experience
- Weekend availability mandatory (Saturday/Sunday shifts)
- Proficiency with CRM software and Microsoft Office Suite
- Exceptional communication and problem-solving skills
- Ability to work independently and in team environments
- Valid Colorado driver's license (if field visits required)
- Flexible schedule availability for full-time roles