Job Description
Are you seeking a rewarding career with the flexibility to enjoy your weekdays? Apex Tech Solutions is currently hiring for a Weekend Part-Time Customer Support Specialist in Chicago, IL.
We offer an immediate start for dedicated professionals looking to join a high-growth team. Whether you are a student, a parent, or simply looking for a work-life balance, this role is designed for you.
Why Join Us?
- Flexible Schedule: Work only on Saturdays and Sundays.
- Immediate Hire: Onboarding starts within 48 hours.
- Remote Option: Ability to work from home or our downtown Chicago office.
We value our team members and provide a supportive environment where your contributions make a direct impact.
Responsibilities
- Resolve customer inquiries via phone, email, and live chat with a focus on satisfaction.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain detailed records of customer interactions and account information.
- Collaborate with the weekday support team to ensure seamless service continuity.
- Identify and escalate complex issues to the appropriate department.
- Assist with weekend sales events and promotional activities.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is preferred but not mandatory for immediate hires.
- Reliable high-speed internet connection and a quiet workspace.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Must be available to work every weekend (Saturday and Sunday).