Job Description
Join our vibrant team at Urban Retreat Hospitality as a Weekend Hospitality Associate! This flexible part-time role offers the perfect work-life balance while delivering exceptional guest experiences in our premium London venue. Work weekends only (Saturday/Sunday) with no weekday commitments in a dynamic environment where your personality shines. Enjoy competitive hourly rates, staff discounts, and opportunities for advancement. We're seeking energetic professionals who thrive in fast-paced settings and take pride in creating memorable moments for our discerning clientele. Perfect for students, career changers, or anyone seeking weekend flexibility without sacrificing professional growth.
Responsibilities
- Deliver exceptional customer service to high-end clientele during weekend peak hours
- Manage reservations, seating arrangements, and guest inquiries with precision
- Operate POS systems efficiently while maintaining accurate financial records
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Maintain immaculate venue standards including sanitation and presentation protocols
- Handle guest complaints with professionalism and proactive problem-solving
- Contribute to weekend inventory management and stock replenishment
Qualifications
- Previous hospitality or customer service experience preferred
- Exceptional communication and interpersonal skills
- Flexibility to work weekends exclusively (no weekday availability required)
- Strong attention to detail and multitasking abilities
- Professional appearance and polished demeanor
- Basic knowledge of POS systems and cash handling
- Right to work in the United Kingdom
- Availability for weekend shifts (primarily Saturdays and Sundays)