Job Description
Join our award-winning team at The Raleigh Grand Hotel as a Weekend Hospitality Associate! We're seeking energetic professionals to deliver exceptional guest experiences during our busiest weekend shifts. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in downtown Raleigh. Perfect for students, second earners, or hospitality enthusiasts seeking weekend-focused opportunities.
Responsibilities
- Greet and assist guests with check-in/check-out procedures
- Manage reservations and coordinate with front desk operations
- Handle guest inquiries and resolve service issues promptly
- Perform light housekeeping duties in common areas
- Operate POS systems and process payments accurately
- Maintain cleanliness and organization of lobby/reception areas
- Collaborate with team members for seamless weekend operations
Qualifications
- Previous customer service or hospitality experience preferred
- Excellent communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) reliably
- Basic computer proficiency and POS system knowledge
- Strong attention to detail and problem-solving abilities
- Professional appearance and friendly demeanor
- Must be available to work 8-16 hours weekly