Job Description
Join our vibrant team at Fort Worth Hospitality Group and deliver exceptional weekend experiences to our guests! We're seeking energetic Weekend Hospitality Associates to manage front desk operations, ensure guest satisfaction, and maintain our high standards of service during peak weekend hours. This flexible position offers competitive pay, a dynamic work environment, and opportunities for growth within our expanding hospitality brand.
Why work with us?
- Competitive weekend shift premiums
- Free parking and meal discounts
- Employee recognition programs
- Flexible scheduling around your commitments
Responsibilities
- Manage check-in/check-out processes for weekend guests
- Handle reservation inquiries and booking modifications
- Resolve guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer operations
- Uphold strict cleanliness and safety standards
- Assist with weekend event setup and tear-down
Qualifications
- Previous hospitality or customer service experience preferred
- Availability to work flexible weekend shifts (Fri-Sun)
- Strong communication and problem-solving skills
- Basic computer proficiency with reservation systems
- Ability to stand for extended periods
- Positive attitude and team-oriented mindset
- Must be 18+ years old
- Texas hospitality certification (or willingness to obtain)