Job Description
Join our dynamic team at Urban Hospitality Group as a Weekend Hospitality Associate! We're seeking vibrant professionals to deliver exceptional guest experiences during our peak weekend hours at our flagship London venue. This role offers flexible Saturday/Sunday shifts with competitive compensation in a fast-paced luxury environment.
Perfect for students, freelancers, or those seeking supplemental income, you'll be at the forefront of creating memorable moments for our discerning clientele. Benefit from industry training, staff discounts, and a supportive team culture that values weekend warriors.
Responsibilities
- Deliver premium guest service during weekend shifts (10:00 AM - 8:00 PM)
- Manage reservation systems and seating arrangements efficiently
- Process payments and maintain accurate transaction records
- Coordinate with kitchen/bar staff for seamless operations
- Uphold stringent hygiene and safety standards
- Handle guest inquiries and resolve concerns promptly
- Contribute to weekend inventory management
Qualifications
- Previous hospitality or customer service experience preferred
- Exceptional communication and interpersonal skills
- Ability to work weekends reliably (Saturdays & Sundays)
- Strong attention to detail and multitasking ability
- Professional appearance and positive demeanor
- Basic knowledge of POS systems desirable
- Flexible availability for rotating weekend shifts