Job Description
Join our dynamic hospitality team at Grand City Hotels! We're seeking energetic Weekend Hospitality Associates to deliver exceptional guest experiences during peak weekend hours. This flexible role is perfect for students, parents, or professionals seeking weekend work in Edinburgh's vibrant city centre. Enjoy competitive pay, complimentary staff meals, and a supportive team environment while showcasing your customer service excellence.
Responsibilities
- Deliver outstanding guest service at front desk and common areas
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve concerns promptly
- Maintain pristine cleanliness of lobby and amenities
- Assist with event setup and weekend function support
- Collaborate with team to ensure smooth operations
- Adhere to all health and safety protocols
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and public holidays
- Basic computer literacy and POS system knowledge
- Attention to detail and problem-solving abilities
- Positive attitude and teamwork orientation
- Flexibility to adapt to changing demands
- Right to work in the UK required