Job Description
Join our vibrant team as a Weekend Hospitality Associate at Urban Hospitality Group! We're seeking energetic professionals to deliver exceptional guest experiences during our peak weekend hours. This role offers flexible scheduling, competitive pay, and opportunities for career growth in the heart of Manchester's bustling hospitality scene.
As a key member of our front-of-house team, you'll create memorable moments for guests while maintaining our high standards of service. Perfect for students, parents, or anyone seeking weekend work with a dynamic environment.
Responsibilities
- Deliver exceptional customer service during weekend shifts (Saturday/Sunday)
- Manage guest check-ins and check-outs efficiently
- Process payments and handle cash transactions accurately
- Maintain cleanliness and presentation of public areas
- Assist with event setup and breakdown for weekend functions
- Resolve guest inquiries and escalate issues appropriately
- Collaborate with team members to ensure seamless operations
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and flexible hours
- Basic knowledge of POS systems and cash handling
- Attention to detail and problem-solving abilities
- Positive attitude and team player mentality
- Valid UK work permit required
- Must be 18+ due to licensing regulations