Job Description
Join our award-winning hospitality team in Philadelphia's vibrant downtown! We're seeking energetic Weekend Hospitality Associates to deliver exceptional guest experiences at our boutique hotel. This flexible role offers weekend shifts with competitive pay and opportunities for advancement.
Responsibilities
- Provide exceptional guest check-in/check-out services
- Manage reservations and room assignments accurately
- Coordinate with housekeeping and maintenance teams
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain financial records
- Uphold brand standards and cleanliness protocols
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and holidays
- Basic computer literacy and POS system knowledge
- Attention to detail and problem-solving abilities
- Valid Pennsylvania hospitality certification (or willingness to obtain)