Job Description
Join our prestigious downtown DC hospitality team as a Weekend Guest Experience Specialist! We're seeking vibrant professionals to deliver exceptional service during our high-demand Saturday and Sunday shifts. Enjoy flexible scheduling, premium training, and the opportunity to showcase your customer service excellence in one of the nation's most vibrant cities. Perfect for students, artists, or professionals seeking supplemental income with weekends off during weekdays.
Responsibilities
- Provide exceptional guest service in a luxury hotel lobby and lounge environment
- Manage VIP check-ins and coordinate with concierge team
- Operate POS systems and handle cash transactions accurately
- Assist with event setup and breakdown for weekend functions
- Resolve guest inquiries with professionalism and discretion
- Maintain pristine venue standards during peak weekend hours
Qualifications
- Previous customer service experience preferred
- Availability for all weekend shifts (Saturdays & Sundays)
- Ability to stand for extended periods and lift 25 lbs
- Strong communication and problem-solving skills
- Basic POS system knowledge
- Must pass background check and drug screening
- Valid DC work authorization required