Job Description
We are urgently hiring a dedicated Weekend Customer Support Specialist to join our dynamic team in Denver, Colorado. If you are looking for a flexible part-time role that offers competitive pay and a positive work environment, this is your chance to shine. We are looking for individuals who are reliable, tech-savvy, and ready to deliver top-tier service to our customers this weekend and beyond.
Why Apply?
- Immediate Start: Don't wait—positions are available for immediate onboarding.
- Flexible Hours: Focus on your personal life with a schedule designed around your availability.
- Competitive Pay: Earn $18-$22/hr based on experience.
Responsibilities
- Provide exceptional technical and general support to customers via phone, email, and in-person interactions.
- Assist with troubleshooting basic technical issues and guiding customers through product features.
- Process sales transactions and returns accurately using our POS system.
- Maintain a clean, organized, and welcoming sales floor environment.
- Collaborate with the management team to ensure inventory accuracy and customer satisfaction goals are met.
- Document customer feedback and inquiries to help improve our service quality.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service, retail, or technical support is highly preferred.
- Must be available to work weekends (Saturday and Sunday) for the full shift.
- Strong communication skills and a friendly, professional demeanor.
- Basic computer proficiency and familiarity with point-of-sale systems.
- Ability to stand for extended periods and lift up to 25 lbs.