Job Description
Join Urban Hospitality Group as a Weekend Customer Service Specialist and enjoy the perfect work-life balance! We're seeking energetic professionals to deliver exceptional guest experiences during our peak weekend operations. This flexible part-time role offers competitive compensation, weekend-only scheduling, and the opportunity to grow within our award-winning hospitality brand.
As a key ambassador for our downtown Denver location, you'll create memorable moments for visitors while maintaining our high standards of service. Perfect for students, parents, or professionals seeking supplemental income with predictable weekend hours. Apply today to become part of our dynamic team!
Responsibilities
- Deliver exceptional customer service to weekend guests in a fast-paced environment
- Manage guest inquiries and resolve concerns with professionalism and empathy
- Operate point-of-sale systems and handle cash transactions accurately
- Maintain pristine facility standards through regular cleaning and organization
- Collaborate with weekend team members to ensure seamless operations
- Assist with inventory management and restocking of guest amenities
- Contribute to weekend sales goals through upselling and promotional activities
Qualifications
- Previous customer service or hospitality experience preferred
- Availability to work Saturdays and Sundays (flexible weekday hours possible)
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling
- Ability to stand and move throughout shifts
- Attention to detail in maintaining facility standards
- Positive attitude and problem-solving mindset
- Valid Colorado driver's license (if required for errands)