Job Description
Join our award-winning hospitality team in the heart of London! We're seeking dynamic Weekend Customer Service Specialists to deliver exceptional experiences at our premium venues. Perfect for students, parents, or professionals seeking flexible weekend schedules with potential for full-time growth. Enjoy competitive pay, staff discounts, and a vibrant work culture in one of London's most exciting districts.
Responsibilities
- Provide exceptional customer service across weekend shifts (Saturday/Sunday)
- Manage guest inquiries, bookings, and payment processing
- Coordinate with cross-functional teams for seamless operations
- Maintain venue cleanliness and presentation standards
- Assist in inventory management and stock replenishment
- Resolve customer concerns with professionalism and empathy
- Contribute to weekend event setups and tear-downs
Qualifications
- Previous customer service or hospitality experience preferred
- Excellent communication and interpersonal skills
- Ability to work independently and in team environments
- Strong problem-solving abilities under pressure
- Weekend availability essential (Saturday/Sunday)
- Basic POS system knowledge
- Positive attitude with commitment to service excellence
- Eligibility to work in the UK