Job Description
Join our dynamic team at Urban Retail Group as a Weekend Customer Service Associate! We're seeking friendly, energetic professionals to deliver exceptional service during our busiest weekend hours. Perfect for students, night owls, or anyone seeking flexible weekend schedules. Enjoy competitive pay, team discounts, and a vibrant work environment in the heart of downtown Chicago. No evenings required—just weekends and occasional holidays!
Responsibilities
- Provide exceptional customer service in-store and via phone/email
- Process transactions accurately and efficiently
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and complaints with professionalism
- Collaborate with weekend team members to maintain store standards
- Support visual merchandising and store presentation
- Adhere to all safety and security protocols
Qualifications
- Previous customer service or retail experience preferred
- Available to work weekends (Sat/Sun) and holidays
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift 25 lbs
- Basic math proficiency for transaction processing
- Reliable transportation to downtown Chicago location
- Positive attitude and problem-solving mindset