Job Description
We're urgently seeking motivated individuals to join our team as Part-Time Entry-Level Customer Service Representatives in Atlanta! This flexible role offers the perfect opportunity to kickstart your career while maintaining work-life balance. At Fort Worth Solutions Inc., we value growth, teamwork, and exceptional customer experiences. No prior experience required—comprehensive training provided!
Enjoy a supportive environment where your contributions matter. Our Atlanta facility features modern amenities and a culture that celebrates diversity and innovation. Whether you're a student, parent, or career changer, this position adapts to your schedule while offering competitive pay and potential for advancement.
Join us in delivering outstanding service to our clients across the Southeast. Apply today to become part of a dynamic team committed to excellence and professional development!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism and empathy
- Resolve product/service issues using company protocols and resources
- Document customer interactions and maintain accurate records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Process orders, returns, and transactions with precision
- Continuously update knowledge of products and services
- Adapt to flexible scheduling including evenings, weekends, and holidays
Qualifications
- High school diploma or equivalent (students welcome to apply)
- No prior experience required—training provided
- Strong verbal communication and active listening skills
- Basic computer proficiency and ability to learn new software quickly
- Positive attitude and problem-solving mindset
- Ability to work independently and in team settings
- Flexibility to work varied shifts (10-20 hours/week)