Job Description
Join FlexShift Staffing Solutions and unlock immediate earning potential with our evening part-time customer service roles! Perfect for students, parents, or anyone seeking flexible schedules with daily pay. Enjoy a supportive environment where your contributions are valued, and work-life balance is prioritized. No weekends required – shifts available Monday through Friday, 5 PM to 10 PM. Start your application today and see funds in your account by tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone and digital channels with exceptional professionalism
- Resolve billing, technical, and account-related issues efficiently
- Document interactions accurately in CRM systems while maintaining data security standards
- Collaborate with support teams to escalate complex cases and ensure resolution
- Meet daily performance metrics including call quality and resolution targets
- Contribute to process improvement initiatives to enhance customer satisfaction
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service experience in call center or retail environments
- Strong verbal communication skills with clear, articulate speech
- Proficiency in multitasking and navigating multiple software platforms
- Reliable transportation to our Fresno location
- Ability to pass mandatory background check and drug screening
- Available for consistent evening shifts (5 PM - 10 PM) Monday-Friday