Job Description
Are you looking for a rewarding part-time job in Atlanta with no experience required? Pinnacle Support Solutions is seeking energetic and motivated individuals to join our growing team. We are proud to be an equal opportunity employer that welcomes students, fresh graduates, and career changers.
As a Part-Time Customer Service Representative, you will play a crucial role in delivering exceptional service to our clients. We offer comprehensive training, flexible scheduling, and a pathway to professional growth.
Responsibilities
- Assist customers with inquiries via phone, email, and live chat with a friendly and professional tone.
- Process orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and issues promptly to ensure high satisfaction rates.
- Update customer records in our CRM system with precision.
- Collaborate with team leads to meet daily performance targets.
- Maintain a clean and organized workspace.
Qualifications
- High school diploma or equivalent (GED) required.
- Strong verbal communication and active listening skills.
- Ability to work flexible hours, including weekends and evenings.
- Basic computer proficiency and typing speed.
- Enthusiastic attitude and a genuine willingness to learn.
- Must be able to pass a background check.