Job Description
Join our dynamic team at Apex Solutions Group, where we value flexibility and career growth! We're urgently hiring motivated individuals for part-time Customer Specialist roles in Jacksonville. Enjoy a fully flexible schedule with evening/weekend options, competitive pay, and comprehensive training. This is your chance to gain valuable experience while maintaining work-life balance.
What We Offer:
- Flexible scheduling (15-25 hours/week)
- Competitive hourly pay + performance incentives
- 100% remote-friendly training
- Clear advancement path to full-time roles
- Health benefits eligibility after 90 days
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve issues using CRM systems (Salesforce)
- Process orders and update customer records
- Collaborate with cross-functional teams
- Meet monthly performance metrics
- Document interactions in compliance protocols
- Participate in ongoing skill development
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong communication skills
- Basic computer proficiency
- Ability to work independently
- Flexible availability (evenings/weekends)
- Problem-solving mindset
- Reliable internet connection for remote work