Job Description
Join our dynamic team at the Santa Ana Public Library and make a meaningful impact in our community! We're urgently seeking a passionate Library Assistant to deliver exceptional service, support literacy initiatives, and maintain our world-class collection. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment. Apply today to start your rewarding career in public service!
Responsibilities
- Provide exceptional customer service at the circulation desk, assisting patrons with checkouts, returns, and account inquiries
- Shelve and organize library materials, ensuring accurate placement and accessibility
- Assist with technology support, including computer access, printing, and digital resource navigation
- Conduct outreach programs and events promoting literacy and community engagement
- Maintain accurate records of library transactions and inventory management
- Support reference services by guiding patrons to relevant resources and information
- Collaborate with team members on special projects and collection development
Qualifications
- High school diploma or equivalent (college coursework or library certification preferred)
- Minimum 1 year experience in customer service or library environments
- Proficiency with library systems (ILS) and Microsoft Office Suite
- Excellent organizational skills with attention to detail
- Strong communication and interpersonal abilities
- Ability to work independently and as part of a team
- Basic knowledge of library classification systems (Dewey Decimal)
- Valid California driver's license (if required for outreach duties)