Job Description
Join our dynamic team at the Chula Vista Public Library as a Library Assistant! We're seeking a tech-savvy and community-focused professional to deliver exceptional library services remotely. This role combines traditional library expertise with modern remote support to serve our diverse patrons. You'll be instrumental in bridging digital divides and fostering lifelong learning through innovative virtual services.
Responsibilities
- Deliver remote reference services via chat, email, and virtual consultations
- Manage digital resources including e-books, databases, and online learning platforms
- Assist patrons with digital literacy training and tech troubleshooting
- Curate virtual content for library website and social media channels
- Process and catalog digital materials using ILS systems
- Coordinate virtual programming and community outreach initiatives
- Maintain accurate patron records in integrated library systems
Qualifications
- Associate's degree in Library Science or related field required
- 2+ years library experience with remote service delivery
- Proficiency in digital resource management (LibGuides, OverDrive, etc.)
- Exceptional customer service skills with virtual communication expertise
- Experience with ILS systems (e.g., Sierra, Koha)
- Ability to troubleshoot common tech issues remotely
- Valid California driver's license for occasional in-person duties